Trek e-bikes are sold through bike shops, but not every shop works on every e-bike — and if you bought yours elsewhere, or online, it helps to know before you go. The shops below say on their own website that they work on Trek e-bikes — check each listing for its electrical policy, brands serviced and motor systems before you go.
Shops that service Trek
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Agee’s Bicycles
Ride+ FAQ on the shop’s site covers Trek Ride+ e-bikes with Bosch and Shimano STePS systems and directs owners to a Trek Ride+ certified retailer for service; no bought-elsewhere electrical policy is published. Electrical policy for e-bikes bought elsewhere: Unknown. Brands serviced: Trek; Electra. Motor systems: Bosch; Shimano STePS. Battery services: Replacement batteries stocked by…
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Blue Ridge Cyclery
All e-bikes incur a $45 service charge; for brands not stocked for sale the shop will not service or take apart batteries, computers or drive units, so service is on bicycle components only, and the shop reserves the right to refuse any e-bike not sold by it. Electrical policy for e-bikes bought elsewhere: Mechanical only.…
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Ride615
Service page says it repairs all types of bicycles with all types of problems, and its $299 Full Tune-Up includes an e-bike system diagnostic and firmware update; no e-bike-specific brand or electrical policy is published. Address and phone are for the Sylvan Park store. Electrical policy for e-bikes bought elsewhere: Unknown. Brands serviced: Velotric; Trek;…
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Danny’s Cycles – Upper West Side
Site says its certified mechanics handle everything from tune-ups to full rebuilds including e-bikes and markets e-bike expertise (its e-bike catalog is Trek models with Bosch systems), but it publishes no e-bike electrical policy or service rates; its 13-month service plan covers only bikes bought at Danny’s. Electrical policy for e-bikes bought elsewhere: Unknown. Brands…
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Landry’s Bicycles
Site provides full service on all types of bicycles and says, even if you did not purchase your e-bike from Landry’s, it can service most name brand e-bike systems such as Shimano STEPS, Bosch and Brose; customers are asked to bring the battery, battery key and charger. Extract-based: e-bike service/brands text from search extracts of…
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Pro Bike + Run – Robinson
Service page says its certified mechanics service all bicycle brands and models, and the site sells e-bikes from Specialized, Cannondale, Mondraker, Santa Cruz, Trek, Aventon and Velotric, but no e-bike-specific electrical or bought-elsewhere policy is published on the pages read. Extract-based for the e-bike brand list (probikerun.com homepage); service page and Robinson address direct-verified. Electrical…
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Bert’s Bikes & Fitness
Service menu adds $50 for electric bikes on all tune-up packages and lists an eBike drive wheel flat at $40 if bought from Bert’s or $80 if not purchased from Bert’s; no electrical-system service policy is published. [brands via shop-site search extract] Electrical policy for e-bikes bought elsewhere: Unknown. Brands serviced: Trek; Giant; Liv; Gazelle;…
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Trek Bicycle Alamo Heights
Store page offers 24-hour service turnaround on bikes of any brand with free bike checks and fixed-price service packages, but publishes no e-bike-specific electrical, motor or battery policy. Electrical policy for e-bikes bought elsewhere: Unknown. Mobile service: Yes – service and repair pick-up and drop-off.
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Bike Mart – Dallas Preston Hollow
Bike Mart service page says it services and repairs all types and brands of bikes with free estimates and its e-bike tune packages include firmware updates; the Preston Hollow location page says it repairs most e-bike brands. Electrical policy for e-bikes bought elsewhere: All brands welcome. Brands serviced: Giant; Specialized; Trek; Liv; Santa Cruz; Unified…
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Bike Mart – Fort Worth Clearfork
Bike Mart service page says it services and repairs all types and brands of bikes with free estimates and its e-bike tune packages include firmware updates; the Fort Worth Clearfork location page says it repairs most e-bike brands. Electrical policy for e-bikes bought elsewhere: All brands welcome. Brands serviced: Giant; Specialized; Trek; Liv; Santa Cruz;…